![]() ![]() If they had taken two minutes to examine my deep product registration history they could have concluded that I was *probably* not trying to scam them. Finally they relented and gave me a serial number that enabled me to activate CS3. Adobe agreed that I had a valid CS2 serial number that should have served to fulfill my upgrade requirement, but for some months they did no more than that. When I upgraded to CS3 Design Premium I was unable to use it for some months because I was one of a few people who could not activate it due to a serial # problem. I haven't checked to see how well my existing Canvas (the last Mac version) will run on an Intel Mac. Sorry to say, it might have to be Canvas for Windows. Interestingly, though, this leaves me with some high-end product licenses that are unencumbered by having been the basis for an upgrade and that I may sell to get money to buy a competing vector graphics program. That's no way to treat loyal customers it's abuse of a virtual monopoly. They made no allowance for that one could base one's upgrade on Illustrator or InDesign or Photoshop, with no credit for having bought the other two. ![]() When Adobe originally released Creative Suite I already had licenses for *every* piece of software in CS, plus Acrobat Pro. This rant is your fault, because it got me thinking of my perception (that's all I'll call it) that Adobe is not the company it used to be, either in product quality or customer relations, and that leads to this OT rant, which I'll try to keep short. Like many users (I suspect), I know a half dozen ways to cheat and do that with one license, but I have chosen to play by Adobe's rules. I'm a home user, not a corporate entity with thousands of licenses, but I'm a long-time customer and I have invested what is to me a lot of money in Adobe products over the years, including the two CS3 Design Premium licenses that I have because I often need to run Photoshop and Acrobat on two Macs simultaneously. I lack the evidence to make a sweeping statement, but in my own dealings with Adobe over the past few years they are not the same company they used to be. In particular, your remark that the toolset and interface are stuck in the 80's resonates with me. I regret to say that I share your conclusions down to the last full stop. Canvas does it, I seem to recall that Freehand does it, and some of the lower-end 2D drawing programs can do it. I live in the U.S., by the way, and we generally do not express the dimensions of rooms, furniture, and other constructed items in inches, points, picas, or even mm or cm, but in feet and inches. The size of the rectangle as seen on the display will not be any different to what it would be if I had chosen picas or light years or bananas, but the numbers that I read or type-that make it easy for me to draw a room of a certain size in feet and inches-will read the way I want them to. I want to draw a rectangle of arbitrary size for the sake of speed and then resize the rectangle by dragging a corner until the display reads W: 18 ft. The room will have the correct aspect ratio. I have to calculate those measurements in inches and input the numbers manually. As it is, if I want to draw a room that is 18 ft. I want to specify the size in feet and inches. I do not want to specify the size of the rectangle in any of those units. I can also choose points, picas, mm, or cm. Now the display reads 346.762 px wide by 241.007 px high. I can go to Preferences > Units & Display Performance and change the preferred unit to pixels. In the case of a rectangle I have just drawn without attention to size or proportion the size is shown as 4.8161 in. The second two boxes show the size of the rectangle in inches. The first two show the X and Y coordinates of the rectangle relative to the document. Four boxes then appear in the toolbar at the top of the screen. ![]()
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